* a high percentage of empty moves, (empty containers and empty vehicles)
* long waiting and idle times and thus inventory costs
* pressure of the single modal transport by flexibility, reliability, speed and price
* misroutings of transport or load by administrative and/or physical errors.
* unclear responsibilities with respect to product liability, tax and insurance
* late or inaccurate documentation
The focus of Wisdom is dictated by the competitive commercial environment of transport operators. As a result specific criteria can be recognised:
* Use existing systems and communications whenever possible
* Extend the current performance with innovative functions and services
* Focus on timely and accurate information
* Moderate investments in information services
* Easy and open access
* Protect, audit and secure individual information
* Enable competitive advantage to be secured
* Create `win-win' situations in giving the final customer a higher quality and lower costs, while acceptable profits for the business are still viable.